The Success of a Unified Communications Company

Location
Orlando, Florida

Project Details

Velocity Partners, a global consulting firm specializing in business development and financial strategy, was brought on board. With their experienced team and strategic approach, they started by conducting a comprehensive analysis of the UC company's existing plans, resources, capabilities, and market position.

The analysis revealed a number of key factors:

  1. Project Portfolio: The UC company had numerous ideas, but they were scattered, with no clear prioritization or synergy between them.
  2. Financial Strategy: There was a lack of efficient financial planning, and resources were not optimized to fund the most impactful projects.
  3. Market Positioning: The company's market position was not being leveraged effectively to attract potential investors or partners.

The Challenge

In early 2015, Konnect, a burgeoning Unified Communications (UC) company was facing an array of challenges. They had a vast number of potential projects but were overwhelmed with the necessary coordination, planning, and financing required. They needed an efficient strategy to prioritize and fund these projects while maintaining a strong position in the market.

Despite their vast resources and international reach, the company found themselves held back by outdated systems, lack of standardization, and technological limitations, thus negatively affecting productivity and employee engagement.

Strategic plan of action:

  1. Project Portfolio Management: Velocity introduced a structured approach to project portfolio management, where projects were prioritized based on their potential impact on the company's strategic goals, ROI, and market demand. They also ensured there was a proper balance between high-risk, high-reward projects and low-risk, steady projects.
  2. Financial Strategy and Funding: Velocity Partners crafted a comprehensive financial strategy, incorporating ways to streamline operations, reduce unnecessary expenditures, and optimize resource allocation. Furthermore, they identified potential funding opportunities, including venture capitalists, strategic partnerships, and government grants.
  3. Market Positioning: Velocity Partners worked on improving the UC company's market positioning by emphasizing its unique selling propositions and cutting-edge technology. This improved visibility attracted more investors and partners interested in being part of the UC company's success story.

Solution:

Velocity Partners leveraged its expertise in digital solutions to develop a comprehensive strategy that addressed all identified communication and collaboration challenges.

  1. Global Communications Platform: Our team designed and implemented a unified global communications platform, integrating various communication channels such as chat, email, and voice calls. By consolidating these into a single, unified platform, employees could communicate seamlessly across various time zones and departments. This integration resulted in increased communication efficiency and a substantial reduction in miscommunication issues.
  2. Collaboration Platform: To encourage collaboration, Velocity Partners developed a robust collaboration platform. This platform facilitated the sharing and editing of documents in real-time, brainstorming sessions, project management, and more. Leveraging advanced cloud technology, this platform enabled secure access and interactions regardless of location or device, fostering a culture of collaboration and innovation.
  3. Video Conferencing Platform: Recognizing the importance of face-to-face communication in building strong relationships and trust, Velocity Partners created a high-quality video conferencing platform. This platform, optimized for different bandwidths and devices, allowed employees to connect visually, enhancing their interaction and understanding, and reducing the sense of distance.

Results

Within 12 months of Velocity Partners' intervention, the UC company experienced significant growth:

  1. Efficient Project Management: The company was able to prioritize and develop projects efficiently, which led to a 35% increase in project execution speed and a 40% decrease in resource wastage.
  2. Improved Financial Health: The financial strategy and optimized resource allocation led to a 25% reduction in operational costs. The funding efforts helped in securing $10 million in venture capital and partnerships, allowing the company to finance its most ambitious projects.
  3. Enhanced Market Positioning: The company's improved market positioning attracted three strategic partnerships, bolstering their market presence and improving their service offerings.

Conclusion

Velocity Partners' strategic intervention turned the challenges faced by the UC company into opportunities. The firm's expert consultancy allowed the company to manage and finance multiple projects effectively, thereby maximizing their market potential. This partnership showcased how Velocity Partners could deliver results, combining business acumen, financial strategy, and a deep understanding of market dynamics.